Questions owners ask, answered straight.

It depends on how you collect subs. If your direct debit setup already runs everything and you have staff, a full system around it may fit better. If you coach most sessions, members pay in different ways, and you mostly need to know who's on the mat, who's on trial and who owes, Lapelio is built for that: the register, door QR, free trials, families and subs, month to month, with no cut of your payments.

Put every member on a plan and log each payment as it comes in: cash on the night, a bank transfer or a standing order. Card payments through your own Stripe log themselves. Lapelio then shows who's paid, who's partly paid and who owes, on the member list and on tonight's register.

Software that starts from your spreadsheet instead of making you rebuild it. Paste your sheet into Lapelio, check the preview, and your members, plans and balances are in. From then on, the register, trials and subs live in one place, and you can still export everything back to a spreadsheet any time.

Yes. Lapelio is month to month with no contract and no setup fee, and takes nothing from your members' payments: card payments go straight to your own Stripe account, and Stripe's card fees are Stripe's.

Yes. With Lapelio you tap names on the register, or members scan a QR code on the door with their phone camera. Nothing to install.

Make booking easy, remind them, and talk to them on the night. Lapelio gives you a free-trial page to share, a reminder the day before and a follow-up after if they agreed, flags each trial on tonight's list with their visit count, and sends the signup link in one tap after class.

No. Keep your direct debit provider or your standing orders. Lapelio is where you see who's paid across all of it: direct debits, cash on the night, bank transfers and pay as you go. Cards can go through a pay link to your own Stripe.

Free up to 20 paying members a month. Above that, £1 per paying member a month. No contract, cancel anytime, and no percentage of your members' payments. That's the Founding Academy Programme, kept for life by the 20 founding academies.

For any month with 20 paying members or fewer, yes, with every feature. Above that, it's £1 per paying member a month, and your first 30 days are free either way.

Gyms in the US, Canada, the UK, Ireland, Australia and New Zealand can sign up, in English. Prices are in US, Canadian or Australian dollars, pounds or euros, by your gym's currency; other currencies are billed in US dollars. The app also works in French.

Lapelio is a web app for the owner and coaches. It works on a phone, a tablet or a computer: open it in the browser or add it to your home screen. Members don't install anything.

Yes. A family is one payer with one balance, the parent is the contact for reminders and pay links, and kids classes have their own list and belt path.

No. They scan the door QR with their phone camera, or you tap their name on the register. Signup and trial forms open in the browser.

In the EU, in Ireland. Each gym can only ever see its own data, enforced in the database itself. Your gym is the controller of its members' data and Lapelio is the processor, under a data processing agreement.

Clubs with a front desk and staff, clubs whose direct debit setup already does everything they need, and chains.