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Questions

Questions owners ask, answered straight.

Honest answers, including when Lapelio isn't the right tool.

FAQ

Questions owners ask

What's the best software for a small BJJ gym?

It depends on how you bill. If you need autopay on every membership and you have a front desk, a full gym system with built-in billing fits better. If you teach most classes, students pay in different ways, and you mostly need to know who's on the mat, who's on trial and who owes, Lapelio is built for that: roll call, door QR, free trials, families and payments, month to month, with no cut of your payments.

How do I track who paid at my jiu-jitsu gym?

Put every student on a plan and log each payment as it comes in: cash between rounds, Venmo, Zelle or a check. Card payments through your own Stripe log themselves. Lapelio then shows who's paid, who's partly paid and who owes, on the member list and on tonight's roll call.

What's a good alternative to a spreadsheet for my MMA gym?

Software that starts from your spreadsheet instead of making you rebuild it. Paste your sheet into Lapelio, check the preview, and your members, plans and balances are in. From then on, roll call, trials and payments live in one place, and you can still export everything back to a spreadsheet any time.

Is there gym software with no contract and no cut of my payments?

Yes. Lapelio is month to month with no contract and no setup fee, and takes nothing from your members' payments: card payments go straight to your own Stripe account, and Stripe's card fees are Stripe's.

Can I take attendance without making members download an app?

Yes. With Lapelio you tap names on the roll call, or members scan a QR code on the door with their phone camera. Nothing to install.

How do I stop free trials from going cold?

Make booking easy, remind them, and talk to them on the night. Lapelio gives you a free-trial page to share, a reminder the day before and a follow-up after if they agreed, flags each trial on tonight's list with their visit count, and sends the signup link in one tap after class.

Does Lapelio charge my members' cards automatically?

No. Lapelio doesn't run autopay. If you connect your own Stripe account, card payments made there show up in Lapelio by themselves, and anyone can pay what they owe by card through a pay link. Cash, checks, Venmo and Zelle you log in a few taps. If autopay on every membership is a must, Lapelio isn't the right tool yet.

How much does Lapelio cost?

Free up to 20 paying members a month. Above that, $1 per paying member a month. No contract, cancel anytime, and no percentage of your members' payments. That's the Founding Academy Program, kept for life by the 20 founding academies.

See pricing

Is Lapelio free?

For any month with 20 paying members or fewer, yes, with every feature. Above that, it's $1 per paying member a month, and your first 30 days are free either way.

See pricing

Which countries does Lapelio work in?

Gyms in the US, Canada, the UK, Ireland, Australia and New Zealand can sign up, in English. Prices are in US, Canadian or Australian dollars, pounds or euros, by your gym's currency; other currencies are billed in US dollars. The app also works in French.

Is there a Lapelio app?

Lapelio is a web app for the owner and coaches. It works on a phone, a tablet or a computer: open it in the browser or add it to your home screen. Members don't install anything.

Does Lapelio work for kids classes and families?

Yes. A family is one payer with one balance, the parent is the contact for reminders and pay links, and kids classes have their own list and belt path.

Lapelio for kids classes

Do my members need to install an app?

No. They scan the door QR with their phone camera, or you tap their name on the roll call. Signup and trial forms open in the browser.

Where is my members' data stored?

In the EU, in Ireland. Each gym can only ever see its own data, enforced in the database itself. Your gym is the controller of its members' data and Lapelio is the processor, under a data processing agreement.

How Lapelio protects your data

Does Lapelio do waivers?

No. Keep your waiver tool or your paper waivers. Lapelio keeps your members, attendance, trials and payments.

Who is Lapelio not for?

Gyms with a front desk and staff, gyms that need autopay on every membership, kids-heavy schools that run on contracts and a billing company, and chains.

See your own academy in Lapelio on a 15-minute call.

Bring your spreadsheet. You'll see your own members in Lapelio before we hang up.

Founding Academy Program: 20 places.